Where NEFA valves are installed in a suitable, commercial or domestic application, Methven Ltd, or any of its subsidiaries, undertake to replace any valve deemed to be faulty by a licensed plumber. Further, if any NEFA valve submitted for warranty is found to contain a material defect which arose in the course of manufacture or does not satisfy the relevant Australian Standards and/or New Zealand Standards product requirements upon testing, the claimant (licensed plumber) will be reimbursed $50 *. These undertakings will only apply if:

• The product was installed by a licensed plumber.
• The warranty claim form is completed in its entirety.
• The product was installed as described in the installation instructions supplied with every NEFA product.
• The product was installed as described within the limits of the product specifications supplied with every NEFA product.
• The product has not been tampered with or repaired in any way.
• The product has not been damaged by misuse, accident or neglect.
• The product does not contain excessive debris.
• The product is installed in the specific country where the original purchase was made.
• The product is submitted to Methven within 5 years of the manufacture date**.

Methven Ltd. shall in no way be liable for any loss, damage (direct, indirect or consequential), cost or expense suffered or incurred by that person, other than as provided in the above provisions, or as provided under the local State law.

The warranty undertaking detailed above is in addition to any other right or remedy which any person may have under State law.

* Upon submitting a NEFA valve to NEFA Australia for warranty claim purposes, the valve will be tested by Methven Ltd in accordance with the relevant AS/NZS product standard. If the valve does not meet the requirements of the product standard, the claimant will be reimbursed to a maximum of $50 (excl. GST).

** The manufacture date is marked on the valve, represented by a five digit number. The first two digits refer to the last two digits of the year of manufacture and the final three digits refer to the numerical day of the year in which the valve was manufactured (example: 30^th June 2007 would be represented as 07181)